As a key member of the product team, the Technical Writer & Content Manager will be responsible for supporting the product management team in a variety of activities.   The product team’s activities span the entire product lifecycle, through ideation, planning, designing, building, and launch. 

The ideal candidate will need to have an eye for detail, will not be shy about product content reinvention, and will look for new ways to improve HawkEye user experiences.

As the Technical Writer & Content Manager, your main responsibilities will be:

• Contribute to ongoing enhancement & maintenance of HawkEye 360’s existing products
• Support the strategy, roadmap, development and launch of HawkEye 360 products.
• Determine the clearest and most logical way to present information for greatest reader comprehension.
• Develop training materials and product documentation for products.
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
• Write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success.
• Perform functional testing of products to ensure the quality and accuracy of product documentation.
• Generate innovative ideas for content and workflow solutions.
• Meet with subject-matter experts to ensure specialized topics are clearly conveyed.
• Review and/or copyedit content developed by other members of the team.
• Manage and organize technical documentation and other content.
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications.
• Evaluate current content and develop innovative approaches for improvement.

Your skills and qualifications:
Education and experience:

• 4+ years of experience in Digital Management, Technical Writing, and Copy Editing.
• BS/BA in technical or business-related field or equivalent experience

Essential:

• Analytical and organizational skills w/ the ability to concisely articulate a salient point of view.
• Demonstrated ability to work constructively and collaboratively with wide company functions including accounting/finance, human resources, engineering, product, and legal/strategy.
• Impeccable verbal and written communication skills.
• Passion about solving customer problems through new and innovative technology.
• A willingness to do the hard work required to make an early-stage venture successful.
• Unwavering focus on meeting targets and achieving objectives.
• An outstanding academic and professional record of achievement.

Desirable:​​​​​​

• Experience with global markets, government or commercial.
• Exposure to defense and intelligence ecosystem.
• Experience with geospatial exploitation and analysis.

Salary Range: $70,000 - $110,000 annually

​​​​​​​HawkEye 360 offers a compensation package that includes a competitive base salary plus annual performance bonus and benefits. We consider many factors when determining salary offers, such as candidate's work experience, education, training & skills, as well as market and business considerations. We are also open to considering candidates with experience and qualifications at a different level than required in a job posting, which may affect the compensation package offered.

Company Overview:
HawkEye 360 is delivering a revolutionary source of global knowledge based on radio frequency (RF) geospatial analytics to those working to make the world a safer place. The company operates a commercial satellite constellation that detects, geolocates, and identifies a broad range of signals & behaviors. We employ cutting edge AI techniques to equip our global customers with high-impact insights needed to make decisions with confidence. HawkEye 360 is headquartered in Herndon, Virginia.

HawkEye 360 is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.

To all recruitment agencies: HawkEye 360 does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, HawkEye 360 employees or any other organization location. HawkEye 360 is not responsible for any fees related to unsolicited resumes.